Refund & Cancellation Policy

This policy explains refunds and cancellations for payments collected by University Sports Council (USC) (an independent amateur sports event management project), operated by Ravinder Kumar Singh, for event & tournament registrations, participation fees, and sports kit / team jerseys.

Registrations & participation fees

Registration / participation fees (for example the Freshers Sports League fee of ₹116.82 per sport) reserve your slot and are non-refundable once paid. Paying does not guarantee selection into any team.

We will, however, refund a payment in these genuine cases:

• Duplicate payment — you were charged more than once for the same thing.
• Failed / deducted but not confirmed — money was deducted but you received no Order ID / confirmation.
• Event cancelled by USC and not rescheduled — the fee is refunded.

Sports kit & jerseys (physical items)

• Before we hand it over / begin production: you may cancel for a full refund.
• Wrong, defective or damaged item: we replace it free of charge, or refund it if a replacement isn't possible.
• Size exchange: unused, unworn items may be exchanged within 7 days of collection, subject to stock.
• Personalised items (with a name/number printed) can't be returned or refunded unless they are defective.

How refunds are made

Approved refunds are returned to the original payment method within 5–7 working days of approval.

How to request a refund

Email usc.sww@lpu.co.in with your Order ID and the reason, or call +91 86072 34098. We aim to resolve requests within 7 working days.